Download general terms and conditions

§ 1 Scope and offers
These general terms and conditions apply to all rights (2) that you said in the online shop of "Love Fantasie Inh. Kerim Aydogan". (3) The Warenang album in our online shop has decided to buy a buyer, who have reached the age of 18. (4) Our deliveries, rights and rights, which are based on these general terms and conditions The contract of a customer's general terms and conditions, which speak our general terms and conditions more broadly, is already being extended. (5) The contract language is properly German. (6) You can call up and print out the current central general terms and conditions on the website: www.lovefantasie.com.

§ 2 Conclusion of contract (1) The presentation of goods in the online shop does not constitute a binding application to conclude a purchase contract. Rather, it is a non-binding invitation to order goods in the online shop. (2) By clicking the button Order now with payment ”you submit a binding purchase offer (§ 145 BGB). (3) After receipt of the purchase offer you will receive an automatically generated email with which we confirm that we have received your order (confirmation of receipt). This confirmation of receipt does not yet constitute acceptance of your purchase offer. A contract does not yet come into being through the confirmation of receipt. (4) A purchase contract for the goods only comes into existence if we expressly declare acceptance of the purchase offer or if we send the goods to you - without prior express declaration of acceptance. (5) Orders are only possible in normal household quantities. 1. Scope The general terms and conditions apply to every use of this website www.lovefantasie.com, in particular to every order. The present provisions of the general terms and conditions correspond to the current version. In the event of changes to these general terms and conditions, the version published on the Internet at the time of the order applies.

2. Contractual partner
The owner of this website and contractual partner for online orders is Love Fantasie Inh. Kerim Aydogan Wiesengasse 15 2292 Loimersdorf / Austria Business purpose: Retail / Online shop Business registration: 2014 Owner: Kerim Aydogan Ownership: Sole proprietorship Tax number: 18 018/9185 VAT number: ATU69101303 EORI -No.:ATEOS1000077254 Media owner: Love Fantasie leaf line: The website www.lovefantasie.com serves to advertise and sell goods and services distributed by Love Fantasie as well as to promote our company. Supervisory authority: BH Korneuburg, chamber: Austrian Chamber of Commerce, trade section Legal regulations: trade regulations (www.ris.bka.gv.at) Voluntary code of conduct: www.guetezeichen.at; www.handelsverband.at customer service Email: lovefantasie@candyshop.at Place of performance: online trade.

3. Liability
Claims for damages against Love Fantasie in connection with the use of this website and in connection with legal transactions with Love Fantasie are excluded, unless it is a matter of damage to the person or Love Fantasie or a person for whom Love Fantasie is responsible, the damage intentionally or is grossly negligent. All information has been carefully researched, but we cannot completely rule out errors or typographical errors.

4. References and links
References and links to external sites are only signposts. Love Fantasie does not identify with the content of external sites that are referred to or linked to. Love Fantasie is only liable for linked sites in accordance with § 17 ECG. If illegal content is found on a linked page, Love Fantasie requests notification and will delete the link after verification. The creation of links to our website is only permitted with the express written consent of Love Fantasie.

5. Copyright
Love Fantasie reserves all rights, in particular trademarks and copyrights, to the entire content of this website, in particular to brands, logos, texts, graphics, photographs, layout and music. Insofar as the use is not permitted by law, any use of the content of this website, in particular storage in databases, reproduction, distribution or processing requires the express written consent of Love Fantasie. All product images are symbolic images.

6. Data protection
The customer agrees that the personal data provided by him and the data of his order in the online shop for marketing and customer care of Love Fantasie will be processed automatically, for this applies as follows: We use the data provided by customers for fulfillment and processing Your order. The data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. In order to process payments, we may pass the payment data on to our house bank to process the cashless payment. The data will not be passed on to other third parties or used for advertising purposes. Once the contract has been completed and the purchase price has been paid in full, the data will be blocked for further use and deleted after the tax and commercial retention periods have expired. When registering for the newsletter, the email address will be used for our own advertising purposes until the customer unsubscribes from the newsletter. The deregistration is possible at any time. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, complete protection against all dangers is not possible. According to the Data Protection Act, you have the right to free information about the stored data and, if necessary, the right to have this data corrected and deleted.

7. Screen display
The pictures used to describe the goods are symbolic photos. These do not always represent the article true to nature, but serve as an illustration. Data processing: We only ask for the disclosure of the personal information that we absolutely need to fulfill the order, i.e. name, address, email contact, telephone contact. Customer data relevant to payment are not collected. The data provided will only be used to fulfill the order. In order to be able to deliver the ordered goods, the name and address must be forwarded to the logistics partner. Incidentally, the data is not transmitted to third parties unless it is necessary to carry out an order. In order to make extensive use of the Love Fantasie information offer on TWITTER, Facebook and other social networks, it is generally necessary to register and accept the respective terms of use, for the content of which Love Fantasie is not responsible and assumes no liability. Please check them carefully before acceptance. Right to information / blocking / deletion: The customer always has the right to free information, correction, blocking and deletion of his stored data. Inquiries can contact us in writing to the email address support@lovefantasie.com or by post to the company address given in the legal notice. This right is only limited insofar as we can suspend the deletion to protect our claims.

Marketing / mailings:
The use of e-mail address and telephone number data for marketing purposes takes place only at the separate request and consent of the customer and is not a prerequisite for the conclusion of the contract. This declaration of consent can be revoked by the customer at any time and free of charge. Declarations of revocation can also be sent to lovefantasie@candyshop.at by specifying the full name. Details about your purchases are only processed anonymously and stored for a maximum of 2 years. · We only use personal data to provide you with benefits such as product vouchers, birthday discounts and important customer information. · For the processing and dispatch of these mailings in postal form, we only pass on address data to selected partners (e.g. printers). With these, Love Fantasie has entered into a data protection agreement that is continuously monitored and checked. Our partners are obliged to delete the address data after sending. Your data will not be passed on or sold to third parties under any circumstances. Your data will only be processed by Love Fantasie. After a postal request, we will be happy to provide you with information about your stored data free of charge.

8. Use of cookies and creation of pseudonymous user profiles for web analysis
Cookies are small units of information that are either stored in your browser or on your hard drive. These cookies allow Love Fantasie to ensure that only you can see and change your own data, and Love Fantasie can provide you with services such as online shopping or access to information in a personalized area. Most internet browsers give you the option of controlling the use of cookies and, if necessary, deleting them at any time. Please note, however, that if you deactivate cookies, you will not be able to place online orders or move around in the personalized area. On this website, Google Analytics, a web analytics service provided by Google Analytics GmbH, collects and stores data from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve and design our offer in line with requirements. Cookies may be used. These are small text files that are stored locally on the website visitor's computer and thus enable recognition when visiting our website again. The pseudonymized usage profiles will not be merged with personal data about the bearer of the pseudonym without the expressly given express consent of the person concerned. The customer can object to the collection and storage of data for the purpose of web analysis at any time with future effect by sending an email to support@lovefantasie.com.

9. Social media
Facebook: Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition "Social plugin from Facebook" or "Facebook social plugin". When you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) is sent from your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can immediately assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and setting options for protecting your privacy, can be found in Facebook's data protection information: http://www.facebook.com/policy.php If you do not want to that Facebook directly associates the data collected via our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of the Facebook plugins with add-ons for your browser, e.g. with the "Facebook Blocker" Twitter: Our website uses so-called social plugins ("plugins") from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (" Twitter ") is operated. The plugins are identified with a Twitter logo, for example in the form of a blue “Twitter bird”. An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons When you call up a page on our website that contains such a plugin, your browser provides a direct connection to the servers of Twitter ago. The content of the plugin is transmitted from Twitter directly to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has called up the corresponding page of our website, even if you do not have a Twitter profile or are currently not logged in to Twitter. This information (including your IP address) is sent from your browser directly to a Twitter server in the USA and stored there. If you are logged in to Twitter, Twitter can immediately assign your visit to our website to your Twitter account. If you interact with the plugins, for example by pressing the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information will also be published on your Twitter account and displayed to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights in this regard and setting options for protecting your privacy, can be found in Twitter's data protection information: https://twitter.com/privacy If you do not want to collect through our website If you assign data directly to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of the Twitter plugins with add-ons for your browser, e.g. B. with the script blocker "NoScript" (http://noscript.net/).

10. Online orders
Orders in the online shop can only be made online via the interface set up at http://lovefantasie.com and only in German or English. Before executing an order, the customer must state his email address, from which he can receive, read, save and print out Love Fantasie emails, in addition to the name, address and telephone number, at the designated place in the online shop. When placing an order in the online shop, the customer submits a contract offer. Love Fantasie will confirm receipt of the order by email, but this confirmation is not yet an acceptance of the contract offer. The contract is only concluded with the delivery of the ordered goods. If an article is not available, Love Fantasie will find a suitable replacement article for the customer. When handing over the goods, the customer decides whether he agrees to the replacement item and has the option to reject the item if he does not like it. The minimum order value is € 5 (value of goods excluding deposit and delivery fees). Orders can only be accepted if the specified delivery address is in the delivery area. For kilogram items, there may be a maximum deviation of 20% of the delivery quantity from the order quantity.

11. Prices
The prices shown on this website on the day of the order apply. These prices are gross prices including all taxes, especially including sales tax. All prices are in EURO (€) and include taxes. The delivery fee is added to the prices shown. The delivery fee is € 4.95 in Austria and Germany for other countries see our shipping information. Shipping costs that are canceled with the order will not be reimbursed for returns, here the costs incurred for a return will be legally reimbursed.

12. Delivery
The prices shown on this website on the day of the order apply. These prices are gross prices including all taxes, in particular including sales tax. All prices are in EURO (€) and include taxes. The delivery fee is added to the stated prices. The delivery fee is €4.95 in Austria and Germany for other countries see our shipping information.

13. Delivery times
Monday - Friday     Saturday
09.00 - 12.00          09.00 - 12.00
12 p.m. - 3 p.m.      12 p.m. - 3 p.m.
3 p.m. - 6 p.m.        3 p.m. - 6 p.m.
6pm - 9pm
The earliest possible time slot is automatically proposed to you during the ordering process. Please note, however, that in exceptional cases, an acceptance period can be blocked prematurely for tour logistic reasons. We ask for your understanding in this case. The delivery time window selected by the customer and confirmed by Love Fantasie is binding. If the customer is not found in the agreed delivery time window at the agreed delivery location by the deliverer, additional delivery fees will be charged for each further delivery attempt. Our packages are sent with DHL or UPS, these are (if in stock) immediately ready for dispatch

14. Payment and reservation of title Card payment online
The purchase can be paid online with a credit card or debit card via PayPal or via advance payment. The data transmission is encrypted and according to the latest security standards. Payment by credit card is handled by our contractual partner PayPal. Please also note its general terms and conditions in the context of payment processing. If the online credit card payment is successful, the order value will be reserved on your credit card. In addition to the order value, 20% are reserved to cover deviations in weight items or possible additional items. After receiving the goods, you will be charged the actual value of the goods according to the invoice. The following credit cards are accepted for online payment; ownership of the goods is reserved until full payment has been made. A detailed VAT invoice will be enclosed with your delivery or sent by email. Returns that you hand over directly to the deliverer will be credited to your credit card immediately. You will receive a receipt for the credited goods by email.

15. Right of withdrawal
Customers who are consumers within the meaning of Directive 2011/83/EU have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us (e-mail: support@lovefantasie.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use this model cancellation form for this, but it is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. Consequences of the revocation If you revoke this contract with the following credit cards are accepted for online payment, we will credit you with all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is granted if you send back the goods before the period of fourteen days has expired. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. There is no right of withdrawal for:
• Goods that can spoil quickly or whose use-by date has passed quickly;
•Goods made to customer specifications or clearly tailored to personal needs; • Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
In the case of a return, the delivery note received must be included in the return package in order to be able to allocate your return.
Please also note that returns go to the following address:
Versandhaus
EDC Internet B.V
Bahnhofsring 2
26789 Leer
Germany


16. Warranty
When the goods are dispatched, the risk of loss or damage to the goods only passes to the consumer as soon as the goods are delivered to the consumer or to a third party determined by the consumer and different from the carrier. However, if the consumer himself has concluded the contract of carriage without using any of the options proposed by us, the risk passes to the carrier when the goods are handed over. Love Fantasie guarantees the freedom from defects at the time of delivery of the goods. The statutory deadlines apply to the assertion of warranty claims. In the event of justified complaints, either free replacement or improvement will be made, for which a reasonable period must be allowed. If an exchange or an improvement is out of the question (not possible, too much effort, unreasonable, delayed delivery), the buyer is entitled to a price reduction or, if the defect is not minor, cancellation of the contract (change). Defects that occur are to be announced if possible upon delivery or if they become visible. If the purchase is a business transaction for the customer (B2B), he must examine the goods at the latest 2 weeks after receipt and notify us immediately if a defect is found. Love Fantasie is only liable for damage caused by intent and gross negligence. This does not apply to personal injury or consumer business. The existence of slight or gross negligence, unless it is a consumer business, has to prove the injured party. The replacement of (defect) consequential damage, as well as other property damage, pecuniary damage and third party damage against the customer, unless it is a consumer business, is excluded. Our company as the operator of the webshop mentioned in the imprint provides the services with the greatest care, but is not liable for the services made available or obtained from third parties. The guarantee is to be asserted at the guarantor (at the manufacturer / sometimes also at the seller, if this is the manufacturer) and takes place according to its regulations. The statutory warranty is not restricted by the use of the guarantee.

17. Complaints
In the event of complaints or complaints, please contact Love Fantasie at the email address support@lovefantasie.com.

18. Place of jurisdiction, applicable law
For contracts with companies, the factually and locally competent court for the seat of Love Fantasie is agreed exclusively as the place of jurisdiction. For contracts with consumers from a member state of the EU, the consumer has the choice between his place of residence and the place of jurisdiction at the registered office of the company. The United Nations Convention on Contracts for the International Sale of Goods and all provisions relating to the United Nations Convention on Contracts for the International Sale of Goods are expressly excluded. For consumers within the EU, their national mandatory consumer law provisions apply, unless the respective Austrian regulations are cheaper for the consumer. As of October 2019

19. Dropshipping
The dispatch of our goods is dispatched by our wholesaler Niederlande - Phoenixweg 6 in 9641 KS Veendam. Your order is processed and payment is made exclusively through our online shop. All products and their pictures come from our wholesaler.

20. Country-specific product bans
Some products may not be delivered in some countries, if this time is the case, we will notify you and refund you the money immediately.

21. Parking permit
If you have a parking permit with UPS, DHL, Post or other delivery services, we assume no liability and these must be clarified directly with the respective company.
Refunds cannot be claimed as this is an agreement between the customer and the delivery service.

22. General terms and conditions of Klarna (purchase on account / payment in installments)
Here you can find the terms and conditions of Klarna https://www.klarna.com/at/agb/ which you accept with purchase on account / payment in installments.

23. Apple Pay
By using Apple Pay, you agree to the Apple Pay Terms of Use.